Cookie Policy
Cookie Policy
Last updated: July 11, 2026
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, keep you signed in, and improve your experience. PingRoam also uses similar technologies such as local storage and session tokens.
2. How PingRoam Uses Cookies
We use cookies and related technologies to operate our travel eSIM platform, authenticate users, process payments, remember language preferences, and analyze site performance.
3. Essential Cookies
These cookies are required for the Service to function and cannot be disabled:
| Cookie / Technology | Provider | Purpose | |---------------------|----------|---------| | Authentication session | Firebase Auth | Keeps you signed in securely | | CSRF protection | PingRoam | Prevents cross-site request forgery | | Checkout session | Paddle / NOWPayments | Enables secure payment processing |
4. Preference Cookies
| Cookie | Purpose |
|--------|---------|
| locale | Remembers your selected language (e.g., en, tr, de) |
| pingroam-cookie-consent (localStorage) | Stores your cookie consent preferences |
5. Analytics Cookies
We may use privacy-respecting analytics to understand how visitors use our site. These cookies collect aggregated, anonymized data and do not identify you personally. You can opt out via our cookie preference manager.
6. Payment Cookies
When you proceed to checkout, Paddle or NOWPayments may set cookies necessary to complete your transaction securely. These are governed by the respective provider's cookie policies.
7. Third-Party Cookies
Third-party services integrated into PingRoam may set their own cookies:
- Firebase Auth — authentication and security
- Paddle — fraud prevention and payment processing
- NOWPayments — cryptocurrency checkout
We do not control third-party cookies. Please review each provider's policy for details.
8. Managing Your Cookie Preferences
When you first visit PingRoam, a cookie banner allows you to:
- Accept all cookies
- Manage preferences and choose which non-essential categories to allow
You can also clear cookies through your browser settings. Note that disabling essential cookies may prevent you from signing in or completing purchases.
9. Your Rights Under GDPR
If you are in the EEA, UK, or Switzerland, you have the right to:
- Withdraw consent for non-essential cookies at any time.
- Access information about cookies we use.
- Object to processing based on legitimate interests.
Contact privacy@pingroam.com to exercise these rights.
10. Cookie Retention
Session cookies expire when you close your browser. Persistent cookies (e.g., language preference, consent) are retained for up to 12 months unless you clear them earlier.
11. Updates to This Policy
We may update this Cookie Policy to reflect changes in technology or regulation. The "Last updated" date at the top indicates the most recent revision.
12. Contact Us
For cookie-related questions:
Email: privacy@pingroam.com